Remote job company "CitizenLab" logo.


2 months ago

Quality Assurance Engineer Civic Tech

  • qa
  • testing
  • civic tech


Job Type

Do you want to join us on our mission to shape democracies for the digital age? Are you looking for an international and fast-paced, yet collaborative and inclusive environment to thrive in?

You have come to the right place.

CitizenLab, a social impact scale-up with headquarters in Brussels and offices in New York, Amsterdam, Paris, Berlin, and London, aims to make public decision-making more participatory, inclusive, and responsive. The SaaS platform is already being used by over 300 cities and municipalities in +10 different countries, facilitating two-way communication between governments and their citizens. Since it was founded in 2015, CitizenLab gave +750,000 citizens a direct voice in local politics and got recognized as 'Best Social Impact Startup in Europe'. CitizenLab is looking for purpose-driven talent to join us on our mission to have +2.5 million citizens make their voice heard via its e-democracy platforms in cities across the globe.

QA Engineer at CitizenLab

As a Quality Assurance (QA) Engineer at CitizenLab, your main goal is to design testing procedures to ensure a high bar for quality for our products. You will be responsible for analyzing the functionality of applications, designing automated tests to validate their performance, and identifying and triaging bugs in the product. You will be a member of the horizontal Platform squad, yet working closely together with the functional Engagement, Insights, and Workshop squads. 

 Your responsibilities will include:

  • Designing detailed test plans and test cases, and running the tests.

  • Developing and running automated testing scripts.

  • Identifying quality issues and creating test reports.

  • Triaging, verifying, documenting, and tracking bug reports.

  • Performing regression testing when bugs are resolved.

  • Writing automation scripts to ease technical support activities. 

  • Collaborating with the product managers and engineers of different squads on functional requirements and technical specs

At CitizenLab, we work in small teams where members collectively take ownership of the outcome of the features they build. We work in very small iterations and release continuously. We’re strong believers in user testing and understanding live product usage.

What do we expect from you?

  • Previous experience working as a QA engineer in software development, preferably in a tech scale-up environment.

  •  Programming skills to write automation scripts, and a solid understanding of web technology.  

  • Strong experience in automated (performance) testing as well as manual product testing. Familiarity with testing tools, e.g. cypress, testcafe, selenium, jest, nightwatch, protractor, browserstack.

  •  Attention to detail and the ability to isolate and thoroughly describe problems in bug reports to other engineers.

  • Strong written and verbal communication skills as well as project management skills for effective collaboration. 

Eagerness to learn, talent, and enthusiasm are more important than ticking the boxes though. Even if not all desired requirements are met, but you're very excited about the role, we want to hear from you.

What can you expect from us?

  • Unlock your full potential and have a social impact at scale. We're daily working with +300 governments to connect them to their citizens.

  • Become a key factor in our rapid transition from startup to a scaleup (50 employees), and our expansion from Europe to the United States .

  • Work in a fast-paced, collaborative and supportive environment. We share a participatory culture of autonomy and ownership by everyone, not only by the leadership.

  • Be part of our dynamic, international team. We organise many team activities and afterworks (when possible). We are as serious about our work in digital democracy, as about having fun on our journey together.

  •  Informal work vibe with open communication and full transparency on results.

  • Participate in inspiring team lunches, our company book club, bi-quarterly town halls and impact meetings, bi-yearly off-site team retreats.

  • Work 10% of your time on personal projects and self-development for the long run. We’re growing fast together, both collectively and individually.

  • Receive a competitive salary package, incl. perks such as 26 paid holidays, personal development budget, well-being budget, participation in collective bonus plan, your own laptop, full flexibility on working remotely, and much more.

CitizenLab is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. Apply now and work remotely at CitizenLab


Job Type